How to refund a transaction

Refund for physical store

If you have a physical store you can either refund the transaction on the terminal or if the customer is not physically in the store, you can refund the transaction in MyNets.

Refund transaction on terminal

Refund transaction in MyNets

Refund transaction in MyPayments

Refund request form (Finland)

Refund for online transaction

Create refund in Easy

Create refund in Netaxept