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How to make a refund on your terminal

Published: 04.12.2023
Updated: 05.04.2024

How to make a refund on your terminal depends on which type of terminal you have. Choose your terminal type and see the procedure.

If you are in doubt of what terminal type you have, you can read this article.

Viking

  • Press Menu

  • Press 3

  • Press 7

  • Load merchant card

  • Enter the amount to be credited

  • Confirm the amount by pressing OK

Load card on terminal

PSAM

  • Press Menu

  • Press 3

  • Enter service code 7-8-9-0

  • Press OK

  • Enter the amount to be credited

  • Press OK

Load card on terminal

OnePA

  • Press Menu

  • Press 3

  • Press 2

  • Enter the amount to be credited

  • Confirm the amount by pressing OK.

Load cards on the terminal to test

Castles

  • Press [Menu] or star [*]

  • Press [2] Return

  • Choose

    1. Return previous transaction or

    2. Return using archive reference code