Invoicing of card agreements
If you have a card agreement via Nets, we generally do not send you invoices, but the fees are deducted directly from your turnover. Note: In Sweden your fees can also be deducted via direct debit.
You can see your charges in the MyNets self-service portal.
In cases where your turnover does not cover the fees, returns and/or complaints that arise, we will send you an invoice for the negative balance.
Dankort (DK)
Dankort invoicing in store: If you receive Dankort payments in store, we charge your subscription based on your choice, either monthly or quarterly. The price of your subscription is based on the number of transactions your business has had in the past four quarters. We charge the subscription automatically and will appear on your account statement. We send the statement, also called a notification, to you by e-mail, and you can also find it in MyNets.
Dankort invoicing online: If you have an online Dankort agreement (internet shopping, self-service machines and postal & telephone orders), you will be billed per transaction. You can see the prices here.
Bankaxept (NO)
Please contact Bankaxept directly on telephone number: 98 70 20 18.
American Express
If you have a card agreement for American Express via Nets, we generally do not send you invoices, but the fees are deducted via direct debit or directly from your turnover.
You can see your charges in the MyNets portal. In cases where your turnover does not cover the fees, returns and/or complaints that arise, we will send you an invoice for the negative balance. You can also view your agreed fees for American Express in MyNets.
Billing methods
You can receive your invoice in the following formats:
Paper invoices
E-invoices
E-mail invoices
Changes to card agreement invoice
To change the information on your invoice such as invoice method, company information or invoicing address, please contact our customer service according to the country where you have your agreement:
Denmark: Please fill in webform here.
Norway: Please contact customer support by e-mail on settlement-no@nets.eu
Finland: Please fill in webform here.
Sweden: Please contact customer support by e-mail on settlement-se@nets.eu