Cancel payment on terminal

For Viking- terminals

To cancel the latest payment on the terminal, you will need your merchant card.

Please do the following:

• Press [MENU]
• Press [3]
• Press [6]
• Swip merchant card
• Press [OK]

For OnePA- terminals

To cancel your latest payment, please do following:

• Press[*]
• Press [3]
• Press[OK]
• Press[1] or [OK]

Please verify that the amount, time and the card-number is correct before you cancel the transaktion. Press ok to cancel the payment.

For Castles Npay- terminals

To cancel a payment on the terminal, please follow the steps below:

• Press Menu
• Press 1 cancel payment
• Confirm if you want to cancel the latest payment
• Press OK if you want to cancel the payment
• Terminal prints a copy to the merchant. Press OK if you want a copy for the cardholder.