Accessibility Statement for Netaxept Payment 2.0

At Nets/Nexi, we believe everyone should be able to pay online - without barriers.  

We're committed to making our checkout and payments services accessible to all users, including people with disabilities. As part of that commitment, we are actively working toward full compliance with the European Accessibility Act and the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA.  

While we have made significant progress, some areas are still being improved beyond the 28 June 2025 deadline. 

Accessibility Audit

Netaxept Payment 2.0 is currently partially compliant with the WCAG 2.1 AA standard. 

As part of our accessibility efforts, we worked with external specialists at Netlight to audit the Netaxept Payment 2.0 experience. Their review highlighted areas where we don’t formally fulfill the WCAG 2.1 AA guidelines. 

We’re addressing these issues and making ongoing improvements to create a more accessible experience - for everyone. 

Accessibility Features

Netaxept Payment 2.0 currently supports a range of accessibility-focused features, including:  

• Keyboard Navigation: All buttons and input fields are accessible via keyboard navigation alone. 

• Screen Reader Support: ARIA attributes are used across key components to support assistive technologies. 

• Semantic Markup: The structure follows meaningful HTML with appropriate use of heading levels and element labeling.  

• Image Accessibility: Icons meet minimum contrast requirements, and decorative images are hidden from assistive tech.  

• Text Contrast: Strong contrast between text and background ensures readability.  

• Forms: Input fields are correctly labeled, autocomplete is implemented, and errors are described with ARIA attributes.  

• UI Components: Accordion elements and buttons include appropriate ARIA-expanded and label attributes.  

• Responsive Design:  The layout adapts to small screen widths and different orientations without loss of functionality.

Continuous Improvements

Accessibility isn’t a one-time fix - it’s a continuous effort. Our product, design, and engineering teams are actively working to improve Netaxept Payment 2.0 by addressing known issues and making the experience better for everyone. 

Current Work in Progress

Here’s a summary of the known issues we’re working on and what’s planned next: 

We update this table regularly as we make progress on the remaining issues. 

Feedback and Assistance  

If you experience any issues with accessibility or have ideas for improvement, don’t hesitate to get in touch.

Norway 

Telephone: +47 21 55 44 00 

Email: ecom-no@nets.eu  

Denmark 

Telephone: +45 70 20 30 77 

Email: ecom-dk@nets.eu 

Sweden 

Telephone: +46 (0)8 609 92 00 

Email: ecom-se@nets.eu 

Finland 

Telephone: +358 10 80 40 40 

Email: ecom-fi@nets.eu 

General Nexi Group Statement

We at the Nexi Group are constantly working to make communications, content, and digital services accessible to all users. Our commitment to improving our online platforms, in line with the main accessibility guidelines and best practices, is continuous and growing, with the aim of enhancing usability for as many people as possible. In this regard, Nexi is dedicated to designing and developing accessible by default solutions, compliant with WCAG 2.1 guidelines from the World Wide Web Consortium (W3C), while progressively aligning with version 2.2 requirements, as well as with the European Accessibility Act (EAA). At the same time, a rigorous process of analysis, evaluation, and optimization of all the Group's digital properties has been initiated. Our ultimate goal is to ensure that the entire digital offering complies with the accessibility criteria outlined in Appendix A of the UNI CEI EN 301549 standard, thereby reducing inequalities in access to our products and services.