ASW: 1618 - No connection to the terminal

Restart the terminal: Hold down the yellow button and the full stop button simultaneously until a blue screen appears.

If your terminal is still not connected, you can test the following:

• Check the SIM card. If you have a wireless terminal, your SIM card may be loose/wrong. Remove the sim card from the terminal, clean the chip, insert the sim card and restart the terminal.

• If you have a call time card in the terminal, it may have expired. Check if you have balance, with your telecommunications provider.

• Local operational disturbances may also be the reason why your terminal cannot connect to the network. Often it can be solved by changing the network frequency on the terminal. You can get help from the technical support on telephone number: 88 77 70 02.

• If you have a wired terminal, you can restart your equipment and the terminal and see if this fixes the problem. Check if the network cable is properly connected in the terminal. If you need more help regarding this, contact the technical support on telephone number: 88 77 70 02.