Transaction prices on terminal agreement

For merchants that only have a terminal agreement with Nets only (no acquiring agreement)

The base price per transaction is NOK 0.35. This price is calculated per Bax‑ID (which normally corresponds to one point of sale) and per card category (“BankAxept”, “Visa & MasterCard”, “Amex”, and “Diners, JCB, UnionPay”). This means that the transaction price for one point of sale and one card category may differ from another.

A percentage discount on the transaction price for the previous month will be applied based on the transaction volume in that month. Higher transaction volumes result in a lower transaction price (see pricing model below).

For merchants that have both a terminal agreement and an acquiring agreement with Nets

The base price per transaction is NOK 0.35 and is calculated per Bax‑ID (which normally corresponds to one point of sale). This means that the transaction price may vary between different points of sale. The transaction price applies only to BankAxept payments. Other card categories do not have a transaction price.

A percentage discount on the price of the transactions from the previous month will be granted based on the transaction volume in the previous month. A higher transaction volume results in a lower transaction price (see pricing model below).

Price model:

We have costs associated with handling transactions that go through our payment terminals, and this transaction price is intended to cover these costs.

This price is introduced at different times for different merchants. If you’ve received a letter about this price being added to your terminal agreement, the exact implementation date will be listed in that letter.

This is because the terminal subscription is invoiced in advance, while transaction prices are invoiced in arrears – based on the actual number of transactions in the previous month. Therefore, the invoice is divided into two, with different periods.

These are prices related to your terminal agreement, not the acquiring agreement, and are therefore invoiced separately.

Prices are set by Nets, based on the costs of processing transactions in the terminal.

You will find the number of transactions listed on your invoice. A detailed overview is also available in the MyNets portal. Transactions from the previous day are updated every morning around 08:00. More information about MyNets can be found here.

The price change is in line with the terms of your terminal agreement with Nets, which can be found here. See point 9, prices can be changed with a minimum of 30 days' notice, which you agreed to when you signed the agreement.

Both purchases and returns are counted as transactions. For example, if you have 500 purchases and 50 returns, you will be billed for a total of 550 transactions.

“The numbers will always be correct, but please note that they are grouped into four categories: ‘BankAxept,’ ‘Visa & MasterCard,’ ‘Amex,’ and ‘Diners, JCB, UnionPay.’ Loyalty cards (e.g., SAS EuroBonus Mastercard, Statoil Visa) may be categorized under ‘Diners, JCB, UnionPay’ instead of Mastercard or Visa, depending on whether you have separate card agreements for loyalty cards.”

Your invoice is based on all transactions made between 00:00 and 23:59 each day. The settlement report, however, is based on when you run your end-of-day processing on the payment terminal.

The timing of this process depends on your payment solution and is usually done after business hours, either automatically or manually.

For example, on the last day of the month, if your business closes at 02:00 and you run end-of-day at 02:10, the transactions between 00:00 and 02:10 will appear on the previous month's settlement report, but on the next month’s invoice.

Furthermore, the terminal invoice covers all transactions, while the settlement report only covers transactions processed and paid out by Nets.

The stated transaction fee is provided excluding value-added tax (VAT). VAT will be added to the total amount of the invoice.

You can contact our Customer Success team by phone +47 23 96 41 02.