Merchant card

When you receive your payment terminal, a Merchant Card is also included.  The merchant card must be used when you need to access certain functions on the terminal.

Wrong Merchant card

If you get the error message "wrong merchant card" this means that your merchant card is locked to a specific terminal ID. The card can be reopened by one of our agents so please contact customer support, they will help you.

Merchant Card not working

If your Merchant Card isn't working. Then it needs to be replaced, please contact customer support, they will gladly help you.

Order Merchant Card

If you have lost your merchant card, you can order a new one from terminal support. If you need to change the configuration of your terminal right now, you can get a code from terminal support to make your changes.

You can also find you Merchant code in MyNets. Read more about it here.