Issues with recurring payments

Some transactions are rejected:

If you experience that individual transactions are rejected, please contact our customer service and they will check whether the setup of your agreement is correct.

All transactions are rejected:

In order to use subscription payment, you need to have an agreement on this. Read more about how to apply for an agreement here.

If you already have an agreement on subscription payment, you must first contact your payment module supplier and ensure that this is set up correctly in your web shop.