Self-service & changes to agreement
How to send an email via the MyNets portal
Published: 07.08.2026
Updated: 07.08.2026
Follow the guide below:
Log in to MyNets (click her for access).
In MyNets, click “Ask us a question” in the top right corner.
Select the topic you have a question about or need help with.
Fill in the subsequent fields and finish by clicking “Send”.
Note: We kindly ask that emails are sent via the MyNets portal to ensure we receive the necessary information from an authorized company representative, allowing us to assist you as quickly and accurately as possible.
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