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How to find your serial number

Published: 30.11.2023
Updated: 24.05.2024

When you have a terminal from Nets, there may be several circumstances where it is useful to know the serial number of the terminal.

On all our terminals you will find a sticker physically on the device, where the serial number is noted, starting with SN.

Besides the sticker, there are alternative ways to find it, depending on your terminal type.

Move 3500, Desk 3500 and Lane 3000

The serial number can also be found on the backside of your terminal. Serial number uses format 12345XX12345678

  • Move 3500 - Serial number can be found under the lid on the backside of your terminal

  • Desk 3500 - Serial number can be found on the backside of your terminal

  • Lane 3000 - Has two stickers on the backside of the terminal. The correct sticker is a square looking sticker on the bottom of the terminal.

IWL 250, ICT 250 and IPP 350

The serial number can also be found on the backside of your terminal. Serial number uses format 12345XX12345678

  • IWL 250 - Serial number can be found on the backside of your terminal

  • ICT 250 - Serial number can be found on the backside of your terminal

  • IPP 350 - Serial number can be found on the backside of your terminal

PSAM

On the terminal display, you can look at the center top of the main screen. If it does not say VIKING PA, then you have a PSAM terminal and you can perform a reconciliation of your device. The serial number will appear on the receipt that is printed.

Spire

Spire terminals use a serial number that consists of 12 characters, including both letters and numbers. The serial number follows the format 123456789012. The serial number can be found on the backside of the terminal.

Castle's Npay

By turning around your terminal, you can find the serial number on the backside of your terminal.

You can also get the serial number by pressing [menu] and number [5].

Nets SmartPOS

You can find the serial number on the back of the payment terminal. You will find a product label on the back of the payment terminal where you will find the serial number (SN).