How to find terminal ID and serial number on terminal

A Viking terminal can be recognized when the terminal is in default mode or in main screen and VIKING PA is displayed at the top of the screen.

1. Swipe your merchant card

2. Press number 6

3. Press number 1

4. Press number 1

Now you can see your Terminal ID on the screen.

To find the terminal ID, follow the steps below:

1. Press menu or (*) if you are using a Spire model

2. Press numer 0

3. Press number 8

To get your terminal ID on Castles Npay terminal, follow the instructions below:

1. Press menu or Star (*)

2. Press number 5

3. Your terminal ID should appear on your terminal display

Follow the instructions below to find the Terminal ID:

1. Open the 'Settings' app.

2. Select 'Payments'.

3. You will see the terminal ID on the 'TID' line

The serial number can also be found on the backside of your terminal. Serial number uses format 12345XX12345678

• Move 3500 - Serial number can be found under the lid on the backside of your terminal

• Desk 3500 - Serial number can be found on the backside of your terminal

• Lane 3000 - Has two stickers on the backside of the terminal. The correct sticker is a square looking sticker on the bottom of the terminal.

The serial number can also be found on the backside of your terminal. Serial number uses format 12345XX12345678

• IWL 250 - Serial number can be found on the backside of your terminal

• ICT 250 - Serial number can be found on the backside of your terminal

• IPP 350 - Serial number can be found on the backside of your terminal

On the terminal display, you can look at the center top of the main screen. If it does not say VIKING PA, then you have a PSAM terminal and you can perform a reconciliation of your device. The serial number will appear on the receipt that is printed.

Spire terminals use a serial number that consists of 12 characters, including both letters and numbers. The serial number follows the format 123456789012. The serial number can be found on the backside of the terminal.

By turning around your terminal, you can find the serial number on the backside of your terminal.

You can also get the serial number by pressing [menu] and number [5].

You can find the serial number on the back of the payment terminal. You will find a product label on the back of the payment terminal where you will find the serial number (SN).