Credit invoice

If you are awaiting payment of a credit note and have questions about it, please contact customer service, who will be able to answer your questions.

Please contact our customer service by e-mail according to the country where you have your agreement:

• Denmark, Norway and Sweden:

  To send an email, we kindly ask that this is done via the MyNets portal to ensure that we receive the correct information from a person authorized by the company, which is necessary for us to respond to the inquiry.

  Log in to MyNets and select “Ask us a question” in the top right (click here to access MyNets).

• Finland: Please contact customer support by e-mail on ms-invoicing-fi@nets.eu