Activation of Dynamic Currency Conversion (DCC) on terminal
DCC stands for Dynamic Currency Conversion. With DCC, you can offer your foreign customers to pay in their own currency at your terminal, even if settlement is in Danish kroner. Often you have DCC as part of your agreement with us, so you just need to have it enabled. Read more about DCC here.
Activation of DCC is a two-step process, which requires activation in our system and on the terminal. Please contact our terminal support, to get DCC activated in our system.
Contact terminal support
For personal service in English please contact our customer service department in the country where you have your agreement.
For online support regarding this subject change the flag at the bottom of the page to the country where you have your agreement.
Denmark +45 44 89 24 80
Norway +47 915 08989
Sweden +46 8 609 92 00
Finland +358 010 80 40 40
Once DCC is activated in our system, you need to activate DCC on the terminal yourself by following the guide below.
If you're not sure what terminal you have, you can find help here: How to identify your terminal.
Press Menu
Press 8
Load merchant card
Press 1
Press 1
Your foreign customers should now be able to pay in their own currency.
Press Menu
Press 8
Enter service code 7-8-9-0
Press OK
Press 5
Press 5
Press 1
Activate/deactivate DCC by pressing the OK button
Press Menu (or asterisk(*) on Spire models) and
Press 0
Press 2
Your foreign customers should now be able to pay in their own currency.
DCC is not available on Castles terminals.
Activate DCC by contacting customer support.