Accessibility Statement for Netaxept Payment 1.0
At Nets/Nexi, we believe everyone should be able to pay online - without barriers.
We're committed to making our checkout and payments services accessible to all users, including people with disabilities. As part of that commitment, we are actively working toward full compliance with the European Accessibility Act and the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA.
While we have made significant progress, some areas are still being improved beyond the 28 June 2025 deadline.
Accessibility Audit
Netaxept Payment 1.0 is currently partially compliant with the WCAG 2.1 AA standard.
As part of our accessibility efforts, we worked with external specialists at Netlight to audit the Netaxept Payment 1.0 experience. Their review highlighted areas where we don’t formally fulfill the WCAG 2.1 AA guidelines.
We’re addressing these issues and making ongoing improvements to create a more accessible experience - for everyone.
Accessibility Features
Netaxept Payment 1.0 currently supports a range of accessibility-focused features, including:
Pure HTML: Structure A minimal, semantic HTML structure helps ensure better support for assistive technologies.
Logical Tab Order: Tab order follows the DOM, providing a logical and predictable navigation experience.
Form Basics: Inputs are clearly labeled, with a straightforward structure that supports ease of use.
Low Distraction: The lack of visual styling creates a simplified experience, which may benefit users with cognitive disabilities.
Continuous Improvements
Accessibility isn’t a one-time fix - it’s a continuous effort. Our product, design, and engineering teams are actively working to improve Netaxept Payment 1.0 by addressing known issues and making the experience better for everyone.
Current Work in Progress
Here’s a summary of the known issues we’re working on and what’s planned next:
| Issue Area | Description | Planned Fix | Target Resolution |
|---|---|---|---|
| Structure | Missing headings and semantic structure | Introduce headings and landmarks | December 2025 |
| Text | Missing lang attribute on the root HTML element | Add lang="en" (or other appropriate value) | December 2025 |
| Forms | Inputs lack autocomplete and clear error handling | Add relevant attributes and ARIA support | December 2025 |
| Images | Images are not labeled or hidden from assistive tech | Add alt text or aria-hidden="true" as appropriate | December 2025 |
| UI | Buttons and controls lack accessible names | Add aria-labels or descriptive text | December 2025 |
We update this table regularly as we make progress on the remaining issues.
Feedback and Assistance
If you experience any issues with accessibility or have ideas for improvement, don’t hesitate to get in touch.
Norway
Telephone: +47 21 55 44 00
Email: ecom-no@nets.eu
Denmark
Telephone: +45 70 20 30 77
Email: ecom-dk@nets.eu
Sweden
Telephone: +46 (0)8 609 92 00
Email: ecom-se@nets.eu
Finland
Telephone: +358 10 80 40 40
Email: ecom-fi@nets.eu
General Nexi Group Statement
We at the Nexi Group are constantly working to make communications, content, and digital services accessible to all users. Our commitment to improving our online platforms, in line with the main accessibility guidelines and best practices, is continuous and growing, with the aim of enhancing usability for as many people as possible. In this regard, Nexi is dedicated to designing and developing accessible by default solutions, compliant with WCAG 2.1 guidelines from the World Wide Web Consortium (W3C), while progressively aligning with version 2.2 requirements, as well as with the European Accessibility Act (EAA). At the same time, a rigorous process of analysis, evaluation, and optimization of all the Group's digital properties has been initiated. Our ultimate goal is to ensure that the entire digital offering complies with the accessibility criteria outlined in Appendix A of the UNI CEI EN 301549 standard, thereby reducing inequalities in access to our products and services.