Termination of webshop payment module

We understand that changes in business needs and circumstances sometimes lead to tough decisions, including the need to terminate agreements. If you’re considering ending your partnership with us, we want to ensure that the process is as smooth and transparent as possible.

Give us a call

To terminate your agreement please give one of our teams a call. We need all terminations to be done via phone for a couple of key reasons:

1. For your safety: we will verify your details over the phone to ensure no unauthorized people can make changes on your account

2. Personal contact: By speaking with our team, we can ensure all questions are answered and you are aware of the next steps.

Please have following information ready when you call us:

• Company CVR number

• Merchant ID (MID) which can be found on either an invoice from us or by logging into our portal

Please note, we can only accept a termination request from an authorized person of the account.

For termination of Netaxept

If you want to terminate your Netaxept agreement, please contact our contract services on:

For termination of Easy

If you want to terminate your Easy agreement, please contact us on: